Frequently Asked Questions

Why do I have to pre-pay the initial consultation?

Pre-paying your initial consultation guarantees that you are committed to showing up for the session and you are willing to work collaboratively. This means I can keep the slot reserved for you. Please note you can cancel the appointment at no cost up to 48 hours prior to the booking, or reschedule for another time by giving me at least 6 hours notice.

What is the main difference between Online Therapy and face to face?

Working with the therapist online is generally no different to the work you would do in person, and it’s no more or less challenging. However, it can take a slight adjustment if you are not used to working with video calls. Being online is no barrier to the access and containment of thoughts and feelings, understanding and being understood.

Psychotherapy online offers the potential for greater flexibility and convenience in terms of scheduling. It is more accessible and inclusive by bringing the therapy to you, whatever your circumstances and wherever you are.​

I am trained to provide counselling online as a Certified Therapist, an award by the Online Therapy Institute. This means I have undergone sufficient training to understand with sophistication the nuances of providing therapy online to a high standard.

Important: If you are currently feeling suicidal or are in an immediate crisis Befriender’s International offers crisis resources around the world.​

How long does the sessions last and how long would i need them for?

Individual session lasts 60 minutes.

The number of sessions you require will depend from person to person. Generally, short term work is considered to involve approx. 20 sessions, whilst long term therapy might be on an open-ended basis.

You might wish to express your preference at your initial meeting with me. I will often check with about how are you finding our sessions and this will allow us to evaluate their usefulness to you.

What do I need to have online therapy?

Accessing online therapy is easy, all you need is:​

  • A private space where you will not be disturbed during the session

  • Access to a computer, a tablet or a smartphone

  • A stable internet connection (4G mobile connection is generally sufficient)

  • Access to a video camera and a microphone (usually integrated in your device)

Is online therapy secure?

I use Zoom, an industry standard, secure and encrypted platform for all our video sessions to guarantee high level of security and full confidentiality of our meetings.

As a fully trained counsellor I handle your data with great care and full compliance with the GDPR regulation. If you'd like to learn more about how I process your information please take a moment to read my Privacy Policy.